Terms of service

Terms of Service

Voice From The Sea

Last updated: 10-March-2026

OVERVIEW

Welcome to Voice From The Sea.

This website is operated by Roshan Menezes. Throughout the site the terms “we”, “us”, and “our” refer to Voice From The Sea, i.e Roshan Menezes. Voice From The Sea operates this website and online store, including all related information, content, features, tools, products, and services (collectively referred to as the “Services”).

Our Services include the sale of physical products (such as greeting cards and merchandise) and digital products (such as downloadable files or digital content).

Voice From The Sea is powered by Shopify, which enables us to operate and provide the Services through this website.

By accessing or using our Services, including visiting our website or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that:

  • You are at least 18 years of age, or

  • You are using the Services under the supervision of a parent or guardian.

You may be required to provide certain information including:

  • Name

  • Email address

  • Billing details

  • Shipping and contact information

  • Payment details

You agree that all information provided is accurate, complete, and current.

You are responsible for maintaining the security of your account and any activity that occurs under your account.

SECTION 2 – OUR PRODUCTS

Voice From The Sea sells both physical and digital products.

Physical Products

Physical products may include items such as greeting cards, stationery, and other merchandise.

We make every effort to accurately display product images, colors, and descriptions. However, actual products may vary slightly due to:

  • screen settings

  • lighting conditions

  • printing variations

Digital Products

Digital products may include downloadable files or digital content.

Once a digital product has been downloaded or accessed, it is generally non-refundable unless the file is defective or cannot be accessed.

All digital products are intended for personal use only unless otherwise stated. For more details on digital downloads please refer through our 'Digital Product License Policy'

SECTION 3 – ORDERS

When you place an order through our store, you are making an offer to purchase.

We reserve the right to accept or decline any order at our discretion.

An order is considered accepted only after:

  • payment has been processed

  • an order confirmation has been sent

We may cancel or modify orders if:

  • there is a pricing error

  • the item is unavailable

  • fraudulent activity is suspected

SECTION 4 – PRICES AND BILLING

All prices listed on our store are in Indian Rupees (INR).

Prices may change without prior notice.

Prices may not include:

  • shipping charges

  • taxes (if applicable)

You agree to provide accurate billing and payment information for all purchases.

SECTION 5 – SHIPPING AND DELIVERY

Physical products will be shipped to the address provided during checkout.

Shipping times are estimates only and may vary depending on:

  • courier services

  • location

  • external factors beyond our control

Voice From The Sea is not responsible for shipping delays caused by carriers or unforeseen circumstances.

Risk of loss passes to the customer once the item is handed over to the shipping carrier.

SECTION 6 – DIGITAL PRODUCT DELIVERY

Digital products are delivered electronically through download links or digital access.

You are responsible for ensuring that:

  • your device supports the digital file format

  • your internet connection allows downloads

Digital files may not be resold, redistributed, or shared without permission.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website including:

  • illustrations

  • product designs

  • artwork

  • images

  • logos

  • text

  • branding

are the intellectual property of Voice From The Sea.

You may not reproduce, distribute, copy, modify, or resell any content from our website without written permission.

SECTION 8 – OPTIONAL TOOLS

Our website may provide access to third-party tools or services that we do not control.

These tools are provided “as is” and “as available” without warranties.

We are not responsible for any issues arising from your use of third-party services.

SECTION 9 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites.

We are not responsible for the content, policies, or practices of any third-party websites.

You access such sites at your own risk.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

Voice From The Sea is powered by Shopify, which provides the ecommerce platform used to operate our store.

However, all purchases made on this website are transactions directly between you and Voice From The Sea.

Shopify is not responsible for any aspect of transactions between you and Voice From The Sea.

SECTION 11 – PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy.

Because the store is hosted by Shopify, certain information may also be processed by Shopify in order to provide the Services.

SECTION 12 – FEEDBACK

If you submit feedback such as:

  • reviews

  • suggestions

  • comments

  • ideas

you grant Voice From The Sea the right to use this feedback for improving or promoting our Services.

SECTION 13 – ERRORS AND INACCURACIES

Occasionally, information on the website may contain typographical errors or inaccuracies relating to:

  • product descriptions

  • pricing

  • promotions

  • availability

We reserve the right to correct such errors and update information without prior notice.

SECTION 14 – PROHIBITED USES

You may not use our Services:

  • for unlawful purposes

  • to violate intellectual property rights

  • to transmit malware or malicious code

  • to harass or harm others

  • to collect personal information of other users

We reserve the right to suspend or terminate access if these Terms are violated.

SECTION 15 – TERMINATION

We may terminate or suspend access to our Services if these Terms are violated.

Termination does not affect obligations or liabilities incurred prior to termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” and “as available”.

We do not guarantee that the Services will be uninterrupted, secure, or error-free.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Voice From The Sea shall not be liable for any indirect or consequential damages resulting from the use of our Services or products.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless Voice From The Sea and its service providers from claims arising from your breach of these Terms.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in effect.

SECTION 20 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Voice From The Sea regarding use of the Services.

SECTION 21 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall fall under the jurisdiction of the courts of Maharashtra, India.

SECTION 22 – CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time.

Changes will be posted on this page.

SECTION 23 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Voice From The Sea (Roshan Menezes)
Whatsapp: +91 98673 02357
Email: voicefromthesea26@gmail.com